Dolphin Quest Photos
This document explains the online privacy practices and policy of Dolphin Quest
Photos a division of Dolphin Quest (DQ), for the Dolphin Quest Photos web site
at www.dolphinquest.com/photos (this “Photo Site”) and in connection with
the digital photography services provided to you by Kodak Alaris Inc. ("KODAK ALARIS") through this Photo Site. This Photo Site is
separate and distinct from the www.dolphinquest.com web site, which
provides different services and products and therefore such site has a
information on visiting Dolphin Quest Photos.
you have not already done so, please click on the “Terms” link at the bottom of
this page to review the Terms and Conditions (the “Terms”) that govern your use
of this Photo Site and the services and products offered on this Photo Site.
using this Photo Site, you consent to the collection and use of information in
collect and how we use the information so we can continue to provide
outstanding service and products to use.
Collecting Personal Information
information is requested whenever you choose to use any of our services or order
any of our products.
The type of personal information we
request has to do specifically with the type of service you are using or
product you are ordering. This Photo Site does not knowingly collect personal
information or data from children under the age of 13. To register as a member
of this Photo Site and to purchase the services and products offered, you must
be 18 years of age or over.
This Photo Site receives and stores
personal data (such as your name, user ID, password, address, e-mail address,
shipping information, and telephone number).
When you sign up with us to obtain your
photographs from your visit to Dolphin Quest Photos, you establish a
password-protected personal account for storing, organizing and sharing digital
images, as well as for using our other services. In order to establish your
account, we will need your name, user ID, e-mail address, password, and the
information contained in the Photo Claim ID provided
to you during your visit to Dolphin Quest.
When you order prints, products or other
paid products or services, we will need the shipping address, billing name and
address, as well as the credit-card number and expiration date. See the Terms
for other terms and conditions relating to such purchases, including, without limitation,
credit-card authorization, refund policy, pricing, and sales tax.
use this data to process your order and to reply to your e-mail. If you opt
into our promotional e-mailing list, we also will use this data to deliver a DQ
newsletter and updates by e-mail. You must supply the requested personal data
to enable you to view, order or share photos. You can refrain from supplying
personal data, but you then will be unable to take full advantage of this Photo
Site and the services and products offered.
you want to share your photographs with others (“Invitees”), we will ask for
e-mail addresses of your Invitees.
Any contact with our Customer Service
team or communication from you, such as telephone calls or e-mails, may be
recorded to help us provide better service.
If you contact us by e-mail (through a
hyperlink on a webpage, or otherwise), then we naturally will have your e-mail
address and name and any other information in your message. We will use this
information only to reply to your message. We will not share your e-mail
address with third parties, except as provided herein.
The password you select will allow you
access to your account; as such, it needs to be as secure as possible. A good
password includes seemingly random letters and numbers, and isn’t obvious (such
as names of a spouse, child, or pet). You can update your account information
and change your password at any time through the “My Account” link on this
Photo Site. If you have forgotten your password, you can set a new one by
clicking on the “Forgot Your Password” link on the Welcome Page. You will be
responsible for all activities that occur under your password.
addition to personal information we also collect non-personally identifying
data about visitors to this Photo Site that helps us track their number and
navigation through this Photo Site. This data may include the website the
visitor arrived from and departs to as well as the IP address of the computer
being used to access this Photo Site. While it may be possible to correlate
this information with particular individuals, we do not do so. We use this data
only in the aggregate, to show overall patterns for all visitors.
Information We Automatically Collect
Cookies and Invisible Gifs (also known
as “Clear Gifs,” “Web Bugs” and “Tracker Gifs”)
invisible gifs to track users of the service (including our newsletter service)
and this Photo Site, including photographs and the shopping areas. For example,
when you visit this Photo Site, we assign you a unique user ID and store it on
your computer in the form of a cookie (unless your browser’s cookie support has
are able to optimize the performance and functionality of this Photo Site, and
to personalize this Photo Site for you and present you with content and offers
specific to your interests.
If you are uncomfortable with the idea
of your information being stored in cookies, we recommend disabling cookie
support in your browser, though please understand this will limit the
performance and functionality of this Photo Site. Your browser documentation
will provide specific procedures for disabling cookie support.
We analyze IP addresses in the aggregate
for system administration purposes and to gather broad demographic information.
We do not link IP addresses to your computer’s user ID, with the following
exception: when you place an order using our online checkout process we record
your computer’s IP address with your order to help us identify fraudulent
credit-card use. We may share this information with the financial institution
that issued the credit-card with which an order was placed, or with law
enforcement authorities if we determine, or are notified, that the use of the
credit-card was fraudulent.
Use and Sharing Personal Data
We are not in the business of selling
data about our customers. Your personal information will not be rented, sold or
otherwise agreed by you. There are limited circumstances in which we share
personal data with third parties. Our primary goal in collecting your personal
information is to provide you with a personalized, relevant, user-friendly
experience on this Photo Site and in connection with our services and products.
We share personal information with
carefully screened third-party service providers for the sole purpose of
providing you with the products, services and information you have requested.
We may also choose to offer certain third party products through this Photo
Site and may disclose certain portions of your personally identifiable
information to allow those product producers to fulfil your product order.
Examples of such third-party service providers are credit-card authorization
companies, merchandise distributors and shippers as well as KODAK ALARIS, which provides
various services in connection with this Photo Site and the products and
services offered and may take many of the actions described herein. Among the
many services KODAK ALARIS provides in connection with this Photo Site and the services
and products, KODAK ALARIS handles all orders, including credit-card authorizations. The
third-party service providers do not store, retain or access your information
except to provide our services and products to you.
From time to time, we may also engage
the services of third parties to help us analyze use of this Photo Site. These
third parties will be contractually bound to use the personal data only
information about goods and services from other companies without your express
We will give you the opportunity to opt
into our promotional e-mailing list, in which event we may send you separate
e-mail messages announcing events featured in the newsletter. Our promotional
e-mailing list informs you of site improvements, feature announcements,
newsletters, DQ promotional offers, and occasional third-party promotional
offers that may be of interest to you. You can opt out of these messages by
unsubscribing through the email received or by selecting the opt-out option
available through the “My Account” link on the Photo Site.
We use your personal information to make
your Dolphin Quest experience enjoyable. For example, because we know who you
are after you log in, we can present you with the right set of photographs in
your password-protected account. We also know where to e-mail you to let you
know your order has been shipped.
Note that one reason we are able to
offer you relevant promotions is that we reserve the right to use aggregated,
anonymous, non-personal data about our users as a group. We use such
information for statistical analysis of user behaviour, product development,
content improvement and marketing, promotional and advertising purposes. We may
also make that aggregate non-personal information available to select third
may transfer personal data to an affiliate or third party as part of a transfer
of business assets. The data would continue to be covered by the promises in
and other agreements, and protect customers and others.
Protecting the Privacy of Photographs
This Photo Site is designed so that you
can control who may view the photographs stored in your account. We are
committed to keeping your photographs private and secure. Please note that if
you share your photographs with your friends or family members and they post
your share invitation on a website or forward to other individuals, these
photographs may be accessible to others who view the e-mail invitation or visit
In order to provide quality products,
our employees and third-party service providers, fulfilling your order or
providing Customer Support to you, may see your photographs.
The photographs must be claimed within
30 days from when they were taken. Photographs not claimed within such 30 days
will no longer be available. Once photographs are claimed and associated with a
user account, they will be available for viewing, sharing and purchasing for 30
days, after which the photographs will be permanently deleted.
Protecting the Privacy of Your Friends
Sharing your photographs electronically
through our share service is one of the key benefits we offer. If you want to
share photographs with friends and family so that friends and family may order
the photographs, you need to enter their e-mail addresses. An invitation with a
web link created specifically for your photographs will be sent to them with
your email address as the sender. They may view or purchase products using your
photographs. We will not add their e-mail addresses to a mailing list, or send
them further e-mail unless they sign up and choose to receive such
Who Sees Your
Photographs After They Have Been Posted Online?
You, your Invitees and their Invitees
can see your photographs online. An Invitee includes anyone who is invited to
this Photo Site to see your photographs. Anyone who is invited to see your
photographs online is not required to provide an e-mail address and a password
to access this Photo Site to view the shared photographs. When you choose to
share your online images with Invitees, those individuals will be able to view
your photographs. The Invitees will be prohibited from re-sharing the
photographs from within their view of the Photo Site. However, as with any
e-mail, your Invitees could forward the e-mail invitation to others, who will
then be able to click on the link to the photographs within the e-mail, and see
the photographs too.
DQ employees or employees of third party
partner companies or service providers that provide services to DQ in
connection with this Photo Site may see your photographs while they are being
scanned or printed. In addition, your photographs or personal account
information may be seen by employees of DQ and such third parties, including,
without limitation, KODAK ALARIS, in order to evaluate, validate, or correct problems
with your account.
The content and the software on this
Photo Site and the compilation thereof are each the property of DQ and/or its
suppliers and are each protected by U.S. and international copyright laws. You
may not remove any notices or credits posted on this Photo Site, or any
additional information contained along with any such notices and credits.
DQ, unless stated otherwise, is the
content owner of any photographic material contained on this Photo Site. You
may not publish, distribute, extract, re-utilize or reproduce part or all of
any such content in any material form (including photocopying or storing it in
any medium by electronic means). Photographs are only for private, personal and
non-commercial use. Photographs cannot be published, sold, reproduced,
transferred, distributed, or otherwise commercially exploited in any manner
whatsoever. DQ reserves the right, at its sole discretion, to withhold and/or
withdraw permission to photograph on its premises or to reproduce
use reasonable measures to safeguard personal data, including passwords,
electronic firewalls, and encryption. Credit-card numbers that you enter on our
billing webpage are encrypted and transmitted through SSL (Secure Sockets
Layer). Neither DQ nor KODAK ALARIS store credit-card data on the web-server. DQ and KODAK ALARIS
will use your credit-card number only to process your payment.
endeavors to provide a secure website, but cannot guarantee the confidentiality
of electronic communication. Except for credit-card data, transmissions to and
from this Photo Site are not encrypted, nor are e-mail messages. Accordingly,
you should carefully consider whether to submit sensitive information that you
would not want made public, and should recognize that your use of this Photo
Site is solely at your own risk.
Accessing Your Data
you would like to review the personal data collected through this Photo Site,
please mail a self- addressed stamped envelope and a check for $10.00 for
administrative costs, payable to Dolphin Quest, c/o Photo Operations; 1880
Harbor Island Dr., San Diego, CA 92101. If you inform us of outdated or
inaccurate data, we will make a reasonable effort to correct it.
Photo Site may contain links to other websites. DQ is not responsible for their
privacy practices, policies, or content.
may change accordingly. If our practice of not collecting personal data
changes, we will give you the option to have the data used solely for the
purpose for which you provided it. You should periodically revisit this webpage
transfer all or part of its business or assets (including this Photo Site, and
affiliate or independent third party, at any time, for any reason.
Claims and Comments
notify us at the address below. We will respond to your concerns, and take
remedial action, if appropriate. If you have questions or comments about this
Dolphin Quest Photos at email@example.com.