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Help - Website Questions

Share Photos

Sharing is a way to send your online photos to friends and family anywhere in the world - as long as they have internet access. Your friends and family access the photos you want to share by clicking a special link that you send them in an email invitation with a link to the slideshow. They can view your photos and order prints.

To Share Photos:

1. Click the "Share this Album" link from the My Photos screen.
2. Enter the email addresses of one or more friends and family in the "To" field. Separate each address with a comma or a semi-colon.
3. Enter your own text in the "Subject" field.
4. Enter your personal message in the "Message" field.
5. When you are ready, click "Send Email" to share your photos

When your email invitation has been sent, you will see a confirmation message and will receive a copy of the email.

Your friends and family will not be required to sign in to view your shared photos. If they want to order any of these photos, they will be required to join.

View Shared Photos

To get to the site, click the "View Photos" link in the email your friend or family member sent you.

Slideshow

Slideshow can automatically cycle through an enlarged view of all photos in an album. Click the "See Slideshow" link from the My Photos screen.

1. Use the controls to cycle through photos automatically or one at a time.

Slideshow requirements

The slideshow requires Microsoft® Silverlight. If this is not currently supported on your system, the site will prompt you to download Silverlight. Should you have any issues downloading or using Silverlight, we recommend you visit the Silverlight site.

My Uploaded Photos

To upload personal photos for printing:

1. Click the My Uploaded Photos tab.
2. Click Upload More Photos.
3. Click "BROWSE" to search your computer for the pictures you want to upload, then click the "UPLOAD PICTURES" button to move on to the next step.
4. To upload more than one picture, you can click "ADD ANOTHER" to add another upload field, then "BROWSE".
5. If you choose the wrong file, either click "BROWSE" to change the image, or "REMOVE" to remove the upload field.
6. Click Upload Pictures.

If you want to upload more then five photos at a time, we suggest installing the bulk uploader.

Photo Gallery

Photo Gallery is a collection of high-quality photos taken of various views and sites from Venue. These photos can be viewed and purchased by customers who have created an account.

Enhance Your Photos

The site offers the capability to add and adjust borders, color effects, image adjustments, and rotate & crop your professionally taken photos. After completing the selected enhancement option(s), you select Done to save the change. If the enhancement is not what you want, you would select Start Over. If you want the original photo without any edited changes, you may choose Undo.

Change Border

Use this tool to add or remove borders, or reposition photo inside border. Remember: You cannot edit photos that have been shared with you - these photos are "created" by someone else.

Changing and Positioning Borders

1. Click the "Enhance " link below each of the thumbnails on the My Photos page.
2. Click on a border to preview your photo with that border.
3. Click on the “Reposition Photo Inside Border” button to position your photo within the border
4. Click the “Remove Border” link to save the photo without a border.
5. Click on Done on the bottom right of screen to save change and return to My Photos.

Rotate Photos

1. Click the "Enhance " link from the My Photos screen.
2. Use the rotate buttons to rotate the image.
3. Use the flip buttons to change orientation of the image.
4. Click on Done to save change and return to My Photos

Crop Photos

The Crop feature allows you to remove unwanted parts of your photo. The crop box is a rectangle that is displayed over a photo on the Crop window. You may resize, move and rotate the crop box to achieve a different composition. The area of a photo outside of the crop box is not displayed in the rest of the web site or printed in any of the photos you order.

Please note that cropping does not permanently alter your photos. The full, original photo is always displayed on the Crop Your Photos page, and you may reset the crop on a photo at any time to show the entire photo.

Resizing and positioning the Crop Box

1. Choose a pre-defined or free form shape for crop box. You can refine the crop by clicking on corner of box and drag to a new position.
2. Choose orientation of crop box to change from landscape to portrait
3. If you need to move the crop box, place the cursor in the middle of the crop box. The cursor changes to a 4-pointed arrow that indicates the crop box may be moved in any direction
4. Click & hold down the left mouse button while moving the mouse to drag the crop box. The crop box must stay within the photo.
5. To save crop, click on Apply Crop

Color Effects

1. Click the "Enhance " link from the My Photos screen.
2. You have the option to change the color of your photo to Black & White, Sepia, or add a custom tint
3. Select your choice to preview the effect.
4. Click on Done to save change and return to My Photos

Image Adjustment

1. Click the "Enhance " link from the My Photos screen.
2. You have option apply different fixes for contrast, brightness, auto level, sharpen, or fix red eye
3. Select your choice to preview the effect.
4. Click on Done to save change and return to My Photos

Delete Photos

1. Click on a photo under the My Album tab
2. Click on “Delete” underneath the photo
3. Confirm the photo deletion.

Still can't find what you're looking for? Please email Customer Support with any questions you may have.